We recognize the high quality of product and satisfied services is very important so we appoint the criteria standard of services to our customer as followings:-
Making prompt confirmation after had received orders on purchased order by phone, fax or any communication within 5 minutes and reconfirm the details about:
- number of P/O , - types
- color shade - size
- amount - delivery date
delivery site and the others as the complete set of order.
|
We always make warmly co-operation with our customers to make them assure that we will be able to support them with both of good services and high quality product.
We prepare the annual outstanding questionnaire to gather the customers’ opinion and come to an understanding and change our activities to serve our customers’ satisfactions.
We believe that with our reliable, our responsibilities and with friendly relation to the customers will be the key success in our business.
High Technology Service
Nowadays, the computer information system and the intelligence technology are very important. Our company introduces the high computer based system to be utilized in networking to link the head office and the countryside branches in order to improve our service with rapidly and correctly. With these reasons, so we can take complete order by phone & fax and make our customer rely on our services.
Besides, we plan to apply the high technology to make the strong foundation and make communication and share some information with our customers which will push the business grow up in the future
Sale Policy
1.Delivery on time
2.Keep up the quality standard of product
3.Solving the complaint rapidly
4.Make satisfaction with our product & service to customer.
Customer service
We recognized that our customers should be taken care first, we high confident on any agreements we deal. We attempt to drive those supports to be success and useful for the customer. We divide our sales force in 4 teams and implement to take care form our customers so closely. We dedicate ourselves as one service section under customer organization, so they can get more benefit from our services.
